Job Details

Partner Business Analyst - Program Management & Reporting

Location: Hoboken, NJ (Remote)

Role Overview

We are seeking a highly organized and analytical Partner Business Analyst to support the day-to-day operations and strategic execution for our Hyperscaler Enterprise Partnership Program. This individual will play a pivotal role in supporting program controls, governance & contract compliance, pipeline management, and delivering high-quality performance reporting across their assigned Hyperscaler.

Key Responsibilities

• Strategic Coordination and Program Administration: Manage operational and administrative tasks for the executive leader, including meeting coordination, agenda preparation, follow-ups, and tracking of key action items.

• Governance & Compliance: Establish and maintain governance frameworks, workflows, and controls to ensure partner activities align with organizational policies and regulatory requirements. Ensure adherence to contract terms, obligations, and key deliverables.

• Pipeline Management: Oversee and maintain the partner opportunity pipeline, ensuring accurate tracking, forecasting, and alignment with strategic goals.

• Performance Reporting & Analytics: Develop and maintain dashboards and reporting mechanisms to monitor partner performance on a weekly, monthly, quarterly, and annual basis. Identify trends, surface insights, and drive data-informed decision-making.

• Program Oversight: Coordinate across internal teams (legal, finance, product, etc.) and external partners to manage project timelines, deliverables, and key milestones.

• Process Optimization: Continuously assess and improve internal processes to ensure efficiency, scalability, and clear accountability within the partner ecosystem.

Qualifications

• Bachelor's degree in Business, Analytics, or related field (Master's degree a plus)

• 5+ years of experience in program management, partner operations, or ecosystem management

• Demonstrated experience in creating governance structures, enforcing compliance, and contract management

• Excellent organizational and communication skills, with a high attention to detail

• Ability to manage multiple stakeholders and prioritize work in a dynamic, fast-paced environment

Preferred Skills

• Familiarity with partner ecosystems in Cloud, tech, SaaS, or similar industries

• Experience with CRM and contract lifecycle management systems (e.g., Salesforce, Ironclad, etc.)

• Strong analytical skills with hands-on experience in Power BI and/or Tableau

• Strong business acumen and understanding of partner/channel models

1108794

Job: Service Owner

Job Family: TECHNOLOGY

Organization: Enterprise Learning & Skills

Schedule: FULL_TIME

Req ID: 20116

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