Job Details

Salary: $22.68 Hourly
Location : Cheyenne, WY
Job Type: Permanent Full-time
Job Number: 2025-01261
Department: Department of Transportation
Division: Department of Transportation
Opening Date: 05/07/2025
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: PSDI04

Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a Dispatcher I for the Wyoming Highway Patrol Dispatch Program in Cheyenne, Wyoming. The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow.
The Wyoming Highway Patrol is looking for candidates who want a rewarding career and to make a difference. If you're able to calmly and accurately process information, sometimes during high-stress or emergencies, then this job may be perfect for you! At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism. To see what life at WYDOT can mean for you, we invite you to view below
A Wyoming Highway Patrol Dispatcher I is the entry-level WHP dispatch personnel. Formal classroom and on-the-job training introduce this unique career field to successful candidates, providing basic knowledge, fundamentals, and procedures needed in this position. WHP dispatchers provide the vital communications link between the public and emergency services utilizing a two-way radio system and extensive computer operation. With an emphasis on officer safety, WHP dispatchers also ensure law enforcement officers receive the necessary assistance and backup. WHP dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays.
This position offers:
**$2,000 Hiring Bonus** See Notes section for Eligibility

• Culture of public service and a commitment to work/life balance
• Health, Dental, and Vision Insurance
• State Retirement plan and additional savings opportunities (deferred compensation)
• Paid vacation, sick leave, and holidays

Cheyenne is the capital city of Wyoming. It is home to Cheyenne Frontier Days, which is held over ten days centered around the last full week in July, is known as the largest outdoor rodeo and western festival in the world and the Cheyenne Frontier Days Old West Museum, with exhibits about early rodeos and artifacts like 19th-century passenger wagons. Wyoming is one of the few states with no state income tax.

Human Resource Contact: Keri Long * 307-###-#### * ...@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

• To be successful, employees must pass each phase of this training. Doing so requires extensive homework and independent study and guidance and advice from experienced trainers and colleagues.
• Upon successful completion of the classroom portion of the training, a phone room training program begins. Upon successful completion of the phone room training, a radio training program begins.
• Learn basic knowledge, fundamentals, and procedures of law enforcement dispatching.
• Under supervision, completes on-the-job training, which involves actual workplace conditions that ensure the linkages between classroom knowledge and job performance skills.
• Must develop an experience base that compliments the formal classroom training.
• Upon completing the identified tasks and proper record documentation, the dispatcher must progress to a level where constant supervision is no longer required.
• Performs the next level's duties but is in an evaluation status that determines if job performance is satisfactory and meets the requirements necessary to be promoted.

Qualifications
PREFERENCES/**AGENCY REQUIREMENTS:
Preference may be given to applicants exhibiting highly desired attributes such good communication and people skills; attention to detail; good memory retention; familiarity with computers; and strong typing ability.

However, anyone interested in these areas is encouraged to apply. We will provide the successful applicant with training and mentorship to ensure that you have the resources and knowledge needed to succeed.
**Must be a US Citizen
KNOWLEDGE:

• Knowledge of basic law enforcement principles with emphasis on officer safety procedures and protocol.
• Knowledge of the role and key components of all criminal justice agencies and the use of available resources (including wrecker companies, emergency services, and other support organizations.)
• Knowledge of city, county, and state multi-jurisdictional boundaries and computerized mapping system.
• Knowledge of codes, abbreviations, vernacular, and phraseology used in law enforcement.
• Knowledge of policies, procedures, formats, and codes established by the FBI concerning the National Crime Information Center (NCIC) network.

MINIMUM QUALIFICATIONS:
Education & Experience Substitution:
1-3 years of progressive work experience (typically in Dispatch)
Certificates, Licenses, Registrations:
None

OR
Education:
Associate's Degree
Experience:
No prior experience required
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:

• Applicants must be able to work shifts, holidays, and weekends.
• Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.

NOTES:

• FLSA: Non-Exempt
• Candidates hired into this classification typically qualify to promote to a PSDI06 (Dispatcher II: $26.40 hourly) within two years.
• Applicants must not have driving privilege suspensions within three (3) years of the test date.
• Applicants will be subject to a thorough background investigation, including a credit check and psychological, polygraph, medical, and drug testing.
• Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.
• Applicants must not have used marijuana within one (1) year of the test date.
• Applicants must not have used any other controlled substance within three (3) years of the test date.
• Must be a US Citizen.
• The Wyoming Department of Transportation and Wyoming Highway Patrol are Drug-Free Workplaces.
• E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
• Qualifying eligibility and criteria for the hiring bonus **
  • Temporary employees accepting a part time permanent position.
  • Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
  • One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, funds will be recouped from final pay.
  • Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
  • Employees would only be eligible for one (1) hiring bonus in a 12 month period.
  • If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.

Supplemental Information
045-Department of Transportation - WYDOT-Highway Patrol - Dispatch

To learn more about the Wyoming Department of Transportation, please visit us at:

Click to view the State of Wyoming Classification and Pay Structure.

URL:

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage - medical, dental, and vision plans for you and your family
• Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
• Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
• Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
• Public Service Loan Forgiveness eligibility - for those with qualifying student loans
• Training and professional development - to support your career growth and advancement
• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
• Wellness Program - Earn paid time off and incentives by focusing on your personal health
• WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.

Click here for detailed information or you can watch this short video to learn about our benefit package!.
01

(AA) Which of the following best describes your highest completed level of education to date or within the next three (3 months)? (Transcripts may be required.)

• High School Diploma/GED/or Equivalent
• Some college Coursework, No Degree Received
• Associate's Degree
• Associate's Degree and additional coursework
• Bachelor's Degree
• Bachelor's Degree and additional coursework
• Master's Degree
• Master's Degree and additional coursework
• Doctorate Degree
• Doctorate Degree and additional coursework
• None of the Above

02

(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3 months)? (Transcripts may be required.)

• 45+ Quarter hours/30+ Semester hours
• 90+ Quarter hours/60+ Semester hours
• 136+ Quarter hours/91+ Semester hours
• 180+ Quarter hours/120+ Semester hours
• 225+ Quarter hours/150+Semester hours
• N/A

03

(PSDI04) Which of the following best describes your work experience with answering phones, working with computers, dealing with the public or working in dispatch?

• No relevant experience, but willing to learn
• Less than one (1) year of relevant experience
• One (1) to less than three (3) years of relevant experience
• Three (3) or more years of relevant experience

04

(AA) Describe your relevant experience in the box below.
05

Which of the following highly desired attributes do you possess? Please check all that apply.

• Strong communication and interpersonal skills
• Attention to Detail
• Good memory retention
• Computer proficiency
• Strong typing skills
• None

06

Are you fluent in the English language (reading, writing, speaking)?

• Yes
• No

07

Are you a US Citizen?

• Yes
• No

08

(A) Where did you hear about this opportunity?

• Goverment jobs www.governmentjobs.com/careers/wyoming
• Indeed
• LinkedIn
• Zip Recruiter
• Wyoming Workforce Center
• Other job sites (Wyoming at Work, Monster, etc.)
• Social Media (Facebook, Twitter, etc.)
• Newspaper/Newsletter Advertisement
• Career Fair
• Human Resources Division
• Friend or Acquaintance (Not State Employee)
• Current State Employee
• Other

09

(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.
10

(AA) If you answered Other, please tell us where you heard about this opportunity.
11

(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.

• Yes
• No
• I am not a veteran

12

(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.

• Current State Employee
• Veteran - DD214 Attached
• Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
• Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
• None of the above

13

(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.

• Yes
• No

Required Question