Job Details
Dispatcher II
2025-11-16 State of Wyoming A&I Human Resources Division Cheyenne,WY
Description:
Qualifications
PREFERENCES:
Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience.
Preference will be given to candidates who have approved public safety dispatch certification.
Preference will be given to candidates who have good communication and people skills.
Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.
KNOWLEDGE:
Experience:
0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I
Education:Associate's Degree
OR
Education & Experience Substitution:2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I
Certificates, Licenses, Registrations:None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Click to view the State of Wyoming Classification and Pay Structure.
URL:
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)
03
(PSDI06) Which of the following best describes your work experience in dispatch? Experience definition: (This experience includes, but may not be limited to, the following: dispatch, dispatcher screening, records and office communication experience.)
04
(AA) Describe your relevant experience below.
05
Do you have two or more years of Wyoming Highway Patrol Dispatch experience?
06
Do you have an approved public safety dispatch certification?
07
Are you skilled in communication and working with people?
08
Do you have strong attention to detail, good memory retention, computer proficiency, and solid typing skills?
09
(A) Where did you hear about this opportunity?
10
(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.
11
(AA) If you answered Other, please tell us where you heard about this opportunity.
12
(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.
13
(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.
14
(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.
Required Question
Salary: $26.40 Hourly
Location : Cheyenne, WY
Job Type: Permanent Full-time
Job Number: 2025-02060
Department: Department of Transportation
Division: Department of Transportation
Opening Date: 08/25/2025
Closing Date: Continuous
FLSA: Non-Exempt
Job Classification: PSDI06
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.
This position offers a:
**$2,000 Hiring Bonus** See notes for eligibility
The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation. To see what life at WYDOT can mean for you, we invite you to view below:
The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism.
This position offers:
- Culture of public service and a commitment to work/life balance
- Health, Dental, and Vision Insurance
- State Retirement plan and additional savings opportunities (deferred compensation)
- Paid vacation, sick leave, and holidays
- Dispatches law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network.
- Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.
- In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.
- An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.
- In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.
- Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon it throughout their law enforcement career.
- Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification.
Qualifications
PREFERENCES:
Preference will be given to candidates with two or more years of Wyoming Highway Patrol dispatch experience.
Preference will be given to candidates who have approved public safety dispatch certification.
Preference will be given to candidates who have good communication and people skills.
Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.
KNOWLEDGE:
- Knowledge of officer safety procedures and protocol.
- Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.
- Knowledge of the course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.
Experience:
0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I
Education:Associate's Degree
OR
Education & Experience Substitution:2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I
Certificates, Licenses, Registrations:None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
- Applicants must be able to work shifts, holidays, and weekends.
- Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.
- FLSA: Non-Exempt
- WHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications.
- Applicants must not have driving privileges suspended within 3 years of the test date.
- Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical, and drug testing.
- Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.
- Applicants must not have used marijuana within one (1) year of the test date.
- Applicants must not have used any other controlled substance within three (3) years of the test date.
- Must be a US Citizen.
- The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces.
- E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
- Qualifying eligibility and criteria for the hiring bonus:
- Temporary employees accepting a part-time permanent position.
- Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
- One year of service to WYDOT must be completed, failure to complete this requirement will forfeit the hiring incentive, and funds will be recouped from final pay.
- Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
- Employees would only be eligible for one (1) hiring bonus in a 12-month period.
- If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
- Qualifying eligibility and criteria for the hiring bonus:
Click to view the State of Wyoming Classification and Pay Structure.
URL:
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
- Comprehensive health coverage - medical, dental, and vision plans for you and your family
- Voluntary Benefits - including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
- Multiple retirement options - including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
- Generous paid leave and flexible schedules - vacation, sick leave, paid FMLA and 11 paid holidays each year
- Public Service Loan Forgiveness eligibility - for those with qualifying student loans
- Training and professional development - to support your career growth and advancement
- Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
- Wellness Program - Earn paid time off and incentives by focusing on your personal health
- WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, and no state income tax.
Click here for detailed information or you can watch this short video to learn about our benefit package!.
01
(AA) Which of the following best describes your highest completed level of education to date or within the next three (3) months? (Transcripts may be required.)
- High School Diploma/GED/or Equivalent
- Some college Coursework, No Degree Received
- Associate's Degree
- Associate's Degree and additional coursework
- Bachelor's Degree
- Bachelor's Degree and additional coursework
- Master's Degree
- Master's Degree and additional coursework
- Doctorate Degree
- Doctorate Degree and additional coursework
- None of the Above
02
(AA) Which of the following Quarter/Semester credit hours best describes your completed college education to date or within the next three (3) months? (Transcripts may be required.)
- 45+ Quarter hours/30+ Semester hours
- 90+ Quarter hours/60+ Semester hours
- 136+ Quarter hours/91+ Semester hours
- 180+ Quarter hours/120+ Semester hours
- 225+ Quarter hours/150+Semester hours
- N/A
03
(PSDI06) Which of the following best describes your work experience in dispatch? Experience definition: (This experience includes, but may not be limited to, the following: dispatch, dispatcher screening, records and office communication experience.)
- No relevant experience, but willing to learn.
- Less than one (1) year of relevant experience.
- One (1) to less than two (2) years of relevant experience.
- Two (2) or more years of relevant experience.
04
(AA) Describe your relevant experience below.
05
Do you have two or more years of Wyoming Highway Patrol Dispatch experience?
- Yes
- No
06
Do you have an approved public safety dispatch certification?
- Yes
- No
07
Are you skilled in communication and working with people?
- Yes
- No
08
Do you have strong attention to detail, good memory retention, computer proficiency, and solid typing skills?
- Yes
- No
09
(A) Where did you hear about this opportunity?
- Goverment jobs www.governmentjobs.com/careers/wyoming
- Indeed
- Zip Recruiter
- Wyoming Workforce Center
- Other job sites (Wyoming at Work, Monster, etc.)
- Social Media (Facebook, Twitter, etc.)
- Newspaper/Newsletter Advertisement
- Career Fair
- Human Resources Division
- Friend or Acquaintance (Not State Employee)
- Current State Employee
- Other
10
(A1) If you selected "Current State Employee" please provide the employee's first and last name, and include the department they work for if known. Please limit this response to only one employee. This employee may be eligible for a Referral bonus.
11
(AA) If you answered Other, please tell us where you heard about this opportunity.
12
(AA) VETERANS' PREFERENCE DISCLOSURE: PER WYOMING STATUTE, current employees of the State of Wyoming are not eligible for veterans' preference. If you are not a current employee of the State of Wyoming, to be eligible to receive veterans' preference you MUST have been a resident of the State of Wyoming for a period of one (1) year or more at any time prior to submitting this application. I have read and understand the veterans' preference disclosure.
- Yes
- No
- I am not a veteran
13
(AA) VETERANS' PREFERENCE: If you are a war veteran as defined in section 101, Title 38, United States Code or are the surviving spouse of a war veteran who receives survivor benefits from the federal government based on the veteran's military service, and wish to claim veterans' preference, please attach the appropriate documentation substantiating your claim. Indicate below your appropriate veterans' preference status. By requesting veterans' preference, you are certifying that you meet the statutory requirements as described in the above disclosure.
- Current State Employee
- Veteran - DD214 Attached
- Disabled Veteran (10% or more) - DD214 and Veteran's Disability Determination Attached
- Surviving Spouse of a Deceased Veteran - DD214 and proof of Survivor Benefit Attached
- None of the above
14
(AA) Please be advised that an incomplete application WILL NOT be considered for employment. An attached resume' is not required and is not an acceptable substitution for a completed application. Some State of Wyoming agencies use E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities at have read and understand the above statement.
- Yes
- No
Required Question