Under direct supervision, performs a variety of general administrative tasks and provides clerical assistance to an assigned office/department.
Provides general administrative support including maintaining files and databases, producing reports and publications, answering telephones, processing mail, copying, and faxing.
Prepares correspondence including letters and memos.
Orders office supplies/equipment and coordinates with supply vendors; maintains equipment inventory.
Maintains office equipment and coordinates maintenance work orders.
Provides customer service assistance to internal and external parties.
Performs accounting and financial record keeping activities including daily/monthly deposits, creating invoices and preparing bills for payment.
Provides word processing and data entry support.
Maintains and updates departmental forms.
Takes, prepares and maintains meeting minutes as required.
Processes and performs data input in relation to personnel information as required.
Prepares directories, registration/entry packets, and project information as required.
As required, processes legal documents, paperwork and/or case reports.
Depending on area of assignment, performs notary tasks as required.
Depending on area of assignment, provides general help desk assistance.
Performs other duties as assigned or required.
Minimum Qualifications: High School Diploma or equivalent; two (2) years of office clerical support experience; or equivalent combination of education, training and experience. Depending on area of assignment, additional licenses, certification may be required.
Knowledge of administrative/clerical practices and processes.
Knowledge of standard office software applications.
Knowledge of standard office equipment.
Knowledge of customer service standards and protocol.
Knowledge of record keeping and basic accounting processes.
Skill in coordinating day to day administrative activities for area in which assigned.
Skill in performing general administrative support functions.
Skill in providing customer service assistance in person and by telephone/email.
Skill in effectively interacting with the general public and other relevant parties.
Skill in preparing and maintaining correspondence, reports, records, documentation and files.