Job Details

Customer Service Representative

AMVC-Prairie Hills Animal Hospital

Part-time

New state-of-the-art small animal practice is seeking a part-time customer service representative to join our team, available to work full shirts Tuesday's and Thursday's. This person will be the "face" of the clinic, as they are the first person to communicate with clients. This person will also be responsible for the daily flow of the clinic by scheduling appointments.

Responsibilities:

• Greet and assist customers in a professional, friendly manner
• Answer telephones, providing excellent customer service
• Schedule appointments, allowing the appropriate time for service requested
• Configure invoices and ensure proper payment for services rendered
• Check clients in and out, including preparation of medical records
• Keep area clean and organized
• File paperwork
• Other duties, as needed, are assigned by management

• Strong communication and interpersonal skills
• Positive attitude and friendly disposition
• Critical thinking and problem-solving skills
• Maintain confidentiality at all times
• PC knowledge and keyboarding skills are necessary
• Animal handling experience preferred
• Previous experience in customer service preferred