Job Details

Essential Duties & Responsibilities:

• Independently perform complex service, maintenance, and repair of fire sprinkler systems.

• Serve as a subject matter expert on fire sprinkler systems, codes, and compliance requirements.

• Diagnose complex system deficiencies and perform or recommend corrective actions.

• Use hand tools and testing equipment to complete advanced technical tasks.

• Ensure compliance with NFPA standards, local codes, and company procedures.

• Provide mentorship, training, and technical guidance to technicians and apprentices.

• Support technical development across branch or regional teams.

• Assist in quality assurance and process improvement initiatives.

• Communicate effectively with customers, leadership, and internal teams.

• Other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent.

• 7+ years of experience in the fire and life safety industry as a technician.

• NICET Level II or above preferred.

• Advanced knowledge of fire sprinkler systems, service procedures, and applicable codes.

• May hold advanced licenses and/or certifications.

• Must have a clean driving record and active driver's license.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

• Ability to lift 50+ pounds.

• Work performed in commercial, industrial, and construction environments.

• Exposure to varying conditions including heights, confined spaces, and active job sites.